Introduction to the Design Spiral: A participatory and iterative method for creating Interfaces, Products, and Services

Por: Andrei Gurgel

In this book, Andrei Gurgel presents an approach to Design based on his extensive experience of over 25 years working exclusively with digital solutions. He believes that collaboration is crucial for creating more effective products and services and argues that participatory approaches go beyond simply involving "users" in the process of verifying and improving systems. According to him, all people impacted by a solution should be considered, not just the users. Therefore, he argues that the concept of User Experience needs to be revised to encompass Interconnected Experiences, rather than focusing solely on the individual perspective. The approach takes the form of a spiral because the Design process is cyclical and evolutionary, with interrelated stages and multiple possibilities for action in each of them. "Codesigners" is an opportunity to reflect on the responsibilities involved in the conception and optimization of interfaces, products, and digital services. The book provides a solid theoretical foundation, offering a clear and applicable understanding of the Design Spiral. This approach enables you to efficiently and collaboratively apply this simple framework to guide a design project alongside the other codesigners involved.